Prevention Point

Client Services

Are you looking for help talking to your doctors and other care providers? Would you like someone to help you understand the benefits and services you are eligible for in our community?

The Client Services department provides care coordination and support services to individuals living with various chronic conditions. All services are delivered using a client-centered care model and prioritize involvement of the client and their existing natural supports in service planning.

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Available Services

Health Homes (Medicaid) Care Management

Health Homes care management services are available to Medicaid beneficiaries with qualifying chronic illnesses. Adults who have HIV/AIDS, diabetes, hypertension, mental health diagnoses, asthma, Hepatitis C, and a variety of other chronic conditions may be eligible for these services.

For more information, or to reach a staff member, please call Southern Tier Care Coordination at 1-607-798-1721 (Broome County) OR 1-607-272-1208 (Tompkins County).

Health Homes Supportive Housing Pilot

This pilot utilizes grant funds, realized by Medicaid Redesign Savings, to provide supportive housing services. Medicaid beneficiaries who are unstably housed and have utilized emergency or inpatient medical services multiple times in the last year may be eligible. This program provides for short-term rental assistance and case management services.

For more information, or to reach a staff member, please call Southern Tier Care Coordination at 1-607-798-1721 (Broome County) OR 1-607-272-1208 (Tompkins County).